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Directly from the manufacturer

Directly from the manufacturer

For generations, the name Villeroy & Boch has been synonymous with top quality. We guarantee premium quality for all products purchased in our online shop and excellent service - secure, convenient and fast.

Free delivery

Free delivery

We will deliver your purchases on orders over $99.00 from the Villeroy & Boch online shop free of charge to your home within the contiguous United States. Our breakages guarantee, of course, still applies.

The complete range

The complete range

You can find the full range of Villeroy & Boch tableware products in our online shop, from classics to the latest new lines. Whatever you're looking for, modern or traditional, minimalist or patterned, you can find the perfect item in our online shop.

Only premium quality products

Only premium quality products

As you would expect, we guarantee only top quality products and premium workmanship for all purchases in our online shop. This is not only a guarantee, but also a best Villeroy & Boch tradition.

Insured shipping

Insured shipping

All products purchased online from Villeroy & Boch are automatically covered by free shipping insurance. If any item arrives to the original US shipping address damaged, you can exchange it easily at no additional cost.

Domestic customer service

Domestic customer service

We strive to provide the highest standards of customer satisfaction. If you have any questions or problems, you can contact your national Villeroy & Boch offices.

SSL encryption

SSL encryption

When you make a payment in the Villeroy & Boch online shop, all your personal financial data, such as your account or credit card number, is automatically encrypted using the SSL method. Ensuring that your sensitive data remains secure at all times.

Breakages guarantee

Breakages guarantee

We endeavor to pack all orders as safely and securely as possible. However, if your goods arrive to the original US shipping address damaged, we will replace them as quickly as possible and at no additional cost. Please contact us within 30 days of receiving your products.

Satisfaction guaranteed

Satisfaction guaranteed

Villeroy & Boch stands for the highest standards of customer satisfaction and top quality - guaranteed. However, if you are not satisfied with our service or with any of our products, you can contact us by telephone or at Eservice@villeroy-boch-usa.com. We will accept returned goods within 30 days of receipt of the goods.

Customer reviews

Customer reviews

For Villeroy & Boch, nothing is more important than customer satisfaction. For this reason, we offer customers the opportunity to leave their feedback, as this ensures we can improve our service further while offering greater assistance in purchasing decisions.