Durability & complaints

What can be done to repair minor damage?

Areas where glaze has flaked off can be repaired with a repair paste. Slight colour differences may occur here, however, as this paste consists of a different material to the ceramics. In this case, please contact us directly by e-mail at: info.fliesen(at)villeroy-boch.de
 

To whom am I to direct complaints?

Please direct any complaints to your supplier or fitter.
 

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